Privacy Policy

This is the internet privacy policy for www.phshealthcare.co.uk (the “Website”)
This website is the property of Geoff Powell (PHShealthcare.co.uk). We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy is our position regarding certain privacy matters and the use of cookies on this Website.

This policy covers all data that is shared by a visitor with us whether directly via www.phshealthcare.co.uk or via email.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website, via email or via telephone.

Certain businesses are required under the data protection act to have a data controller. For the purpose of the General Data Protection Act 2018 our data controller is Geoff Powell and can be contacted via email at powellg@phshealthcare.co.uk.

1. Information we collect

In operating our Website we may collect and process the following data about you:
1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

1.2 Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the “contact” page. This includes your name and contact details and any other data we need to process your requests.

1.3 Information provided to us when you communicate with us for any reason.

2. Use of cookies

On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers.

Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

For more information on cookies you can read the guidance.

3. Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

3.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.

3.2 To meet our contractual commitments to you.
3.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

3.5 We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

3.6 If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

3.7 If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

3.8 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

4. Legal Basis for processing your data

 

4.1 We will only use your personal data where the law allows us to. Most commonly, we will use your data in the following circumstances:

4.1.1 where necessary for compliance with a legal or regulatory obligation we are subject to

4.1.2 for our legitimate interests (as described within this policy) where your interests and fundamental rights do not override these interests, and

4.1.3 where you have consented for us to do so. 

 

5. Storing your personal data

5.1 We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.

5.2 Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

5.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

5.4 We will keep the personal data for 6 years further to being provided with our services (from the last contact between you and PHS The Healthcare People Ltd.); unless you use the rights outlined in section 7 of our Privacy Policy.

6. Disclosing your information

6.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.

6.2 We may also disclose your personal information to third parties:

6.2.1 Notably our professional advisors including our affiliated consultants and brokers who should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
6.2.2 Where we sell any or all of our business and/or our assets to a third party.
6.2.3 Where we are legally required to disclose your information.

6.2.4 We may disclose personal data to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

6. Third party links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

7. Access to, Updating, Deleting and Restricting use of Personal Data

The General Data Protection Act 2018 gives you 8 rights with regard to the processing of you personal data.

7.1 It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.

7.2 The first right the General Data Protection Act 2018 offers you with is the right to be informed about the collection and use of your personal data. Within this privacy policy we have informed with all the information you should require concerning our use of your personal data.

7.3 The second right, allows you access to all the information that we hold about you. This data will be provided in an intelligible form. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

7.4 The third right, allows you to rectify any inaccurate personal data we may hold on you. Should you wish to update or amend any personal data we hold on you that you feel is inaccurate please contact us via the contact details below.

7.5 The fourth right, allows you to request for us to remove your personal data from our database entirely, this can be done through contacting us via the contact details below.

7.6 The fifth right, allows you to restrict our use of your personal data. This allows you to prevent any further use of your data, yet we can still store this data. If you wish to do this please contact us via the contact details below.

7.6 The sixth right, gives you the right to use any of the data we hold on you for your own purposes. The data can be obtained as instructed through section 7.3.

7.7 The seventh right, allows you to object to our processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data. To request this please contact us via the contact details below.

7.8 We do not make decisions via automated systems, therefore the eighth right does not apply to our organisation.

7.9 By law we must respond to any of the above requests within one calendar month. 

8. Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at powellg@phshealthcare.co.uk 
If you would prefer to write to us then our contact address is Beech House, 6 Cleveland Drive, Ledsham Park, Little Sutton, CH66 4XY

Data Protection Register: 23342554 Our brokers and consultants are Authorised and Regulated by the Financial Conduct Authority

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